Now in private beta
Stop wasting hours on maintenance triage
Your AI maintenance coordinator reads every ticket, applies your policy, drafts perfect responses to tenants and vendors, and updates your PMS—all in seconds. You just approve.
15-minute setup • No credit card • Cancel anytime
"AC blowing warm air in living room. Photo attached."
Fixerly analyzes in 8 seconds
- Weather context: Heat wave • 95°F today
- Urgency: High (comfort-critical)
- Responsibility: Landlord (HVAC covered)
- Best vendor: BlueSky HVAC (4.8★, 2hr response)
Hi BlueSky — AC blowing warm air at 221B Unit 3A during heat wave. Tenant photo shows thermostat set correctly. Need same-day dispatch if possible. Lockbox code: 4782. Thanks!
Estimates and benchmarks from public sources; actual results will vary.
What you get immediately
Week 1
Draft every response
Forward tickets to Fixerly. We classify urgency, determine responsibility, draft tenant and vendor messages, and wait for your approval. One click to send.
Week 2-4
Learn your preferences
Fixerly learns which vendors you prefer, how you handle edge cases, and your communication style. Approval rate improves over time.
Month 2+
Auto-pilot mode
Simple issues (light bulbs, filters, disposal resets) go straight to your trusted vendors. Complex issues still get your approval. Full audit trail.
How much time are you wasting?
Property managers often spend 30–90 minutes per ticket coordinating vendors—adding up to ~42 hours/month. Model your potential savings.
* Based on current market wages. Your actual savings may vary based on your team's hourly rate and workflow.
Setup takes 15 minutes
- Forward your maintenance@ email to Fixerly
- Connect your PMS (AppFolio, Buildium, or email bridge)
- Add your preferred vendors and policy rules
- Choose approval method (email, Slack, or dashboard)
- Start forwarding tickets—we handle the rest
Forward ticket
We analyze & draft
You approve
We dispatch & update
Context-aware decisions
We don't just label tickets. We think like your best coordinator.
- Weather patterns (heat waves, cold snaps, storms)
- Unit and building history (recurring issues)
- Lease terms and responsibility rules
- Vendor availability, ratings, and response times
- Time of day, day of week, and local regulations
- Your custom policy overrides
Example: Smart urgency
Same issue, different context:
- AC failure in July heat wave → Urgent
- AC failure in October → Medium
- AC filter replacement → Routine
Everything you need
📧 Email intake
Forward maintenance@ to us. We parse text, photos, and attachments automatically.
🧠 Smart triage
Classify issue, urgency, responsibility using your policy rules and real-world context.
🔀 Vendor routing
Match to preferred vendors by category, location, and availability. Auto-fallback when needed.
✅ One-click approval
Approve or edit drafts from email, Slack, or web. No new logins required.
📱 Multi-channel comms
Email and SMS to tenants and vendors. They respond in their preferred channel.
⏰ Auto follow-ups
Request availability, propose windows, nudge when confirmations lag. Set it and forget it.
📊 Full audit trail
Every message, decision, and handoff logged. Search by property, vendor, or date.
🔔 Slack integration
Get proposals in your team channel. Approve with emoji reactions or buttons.
🔗 PMS sync
Create and update work orders in AppFolio, Buildium, or any PMS via email bridge.
Simple, transparent pricing
Start with a free pilot. No credit card required.
Free Pilot
- Up to 60 days
- All features included
- Email + Slack approvals
- 1 PMS connection
- 15-minute onboarding
Enterprise
- Multi-property portfolios
- API access
- Custom integrations
- White-label options
- SLA guarantees
- Quarterly business reviews
Frequently asked questions
Do I need to switch PMS or change my workflow?
Nope. Fixerly works with your existing PMS (AppFolio, Buildium, DoorLoop) and lives in your inbox. Forward tickets, approve drafts, done. If your PMS has an API, we'll connect directly. Otherwise, we use email bridges that work with any system.
How fast is setup?
15 minutes. Forward your maintenance email, connect your PMS, add vendor preferences, and you're live. We'll help you with every step during onboarding.
Who approves the dispatches?
You do. We draft the messages and wait for your one-click approval via email or Slack. After you're comfortable (usually week 2-3), you can enable auto-dispatch for simple categories like light bulbs or filters.
What if my vendors don't use email?
We can send SMS to vendors who prefer text, and can work directly with property management systems if needed. You can also configure vendor preferences during setup—some get email, some get SMS, and some get assigned tickets on your PMS - whatever works.
Can I override Fixerly's decisions?
Absolutely. Every draft is editable before sending. You can reject, modify, or completely rewrite any message. You're always in control.
What happens during the free pilot?
You get full access to all features for up to 50 tickets. No credit card required. At the end, you can upgrade to Pro or walk away—no pressure.
How does Fixerly handle emergencies?
We flag urgent issues (pipe bursts, HVAC failures during extreme weather, etc.) and can auto-notify you via SMS. You set the urgency thresholds during setup.
Is my data secure?
Yes. We're SOC 2 Type II compliant, use end-to-end encryption, and never share your data. You can export or delete everything anytime.
Ready to save time on maintenance tickets?
Be among the first to try Fixerly. Free pilot, 15-minute setup.
No credit card required • 15-minute setup • Cancel anytime